The one thing to understand
We sell automated testing and a written record of it. We do not, and cannot,
sell compliance with the European Accessibility Act. No tool and no vendor can.
Anyone telling you otherwise is describing something that does not exist.
What the service does
We load a page in a real browser, run an open-source accessibility test engine
against it, and map each result to the clause of EN 301 549 v3.2.1 that it
relates to. For paid full-site work we repeat this across the pages we can
discover on your site.
What a result means, and what it does not
A reported failure is real. The checks we report are
machine-decidable: where the engine says a rule failed, it failed.
A clean result is not proof of conformance. Automated testing can
decide roughly a third of EN 301 549. Criteria that turn on human judgement
— whether alt text is meaningful, whether focus order is logical, whether
an error message tells a person what to do — cannot be settled by software
and are reported as requiring manual review.
Our reports are evidence of testing, not certificates. They record
that a named URL was tested against a named standard on a named date. They
do not certify compliance and must not be presented as doing so.
Not legal advice
Nothing here or in a report is legal advice. Whether the European
Accessibility Act applies to you, and what your national law requires, are
questions for a qualified adviser in your jurisdiction. Where we quote a
regulator or a statute we link to the source so you can read it yourself.
Scanning sites
By submitting a URL you confirm you are entitled to have that site tested.
Our scanner identifies itself, reads only publicly reachable pages, does not log
in and does not submit forms. If you operate a site and want us to stop, write
to us and we will add it to a block list.
Availability
The free scan is offered as-is with no uptime guarantee. Paid work is agreed
in writing beforehand, including what is covered and what it costs, and nothing
is charged until you have agreed to it.
Refunds and cancellation
Monitoring subscriptions. Cancel at any time, from the link in any
report email or by replying to it. Cancellation stops the next renewal;
the current period runs to its end and is not pro-rated. If you cancel
within 14 days of your first payment and tell us why, we refund
that payment in full, no questions asked.
One-off full-site reports. If we have not yet delivered the report,
you get a full refund on request. Once the report is delivered we cannot
un-deliver it, so it is not refundable — but if the scan failed to reach
your pages, or the report is materially wrong about your site, tell us and
we will either redo it or refund it, your choice.
If we break it. If a scheduled weekly scan does not run and we
cannot show you a result for that week, that week is refunded.
EU and UK consumers have statutory withdrawal rights that these terms do not
reduce. If you are buying as a consumer rather than a business, those rights
apply on top of the above.