EAA enforcement by country / the Netherlands
The regulator tested the 100 largest webshops. Most failed.
ACM examined roughly 100 of the largest Dutch webshops and found that 61% were not digitally accessible.
61 procent van de grootste Nederlandse webwinkels niet digitaal toegankelijk is
Source: ACM publication, 24 March 2026
On those 61%, it was impossible to place an order using assistive technology. A further 33% of the sites tested had serious problems.
bij 61% onmogelijk is om een bestelling te plaatsen met hulpapparatuur
Source: ACM publication, 24 March 2026
ACM points companies to what needs fixing and involves people with lived experience in its supervision. Companies that do not improve enough risk enforcement.
Source: ACM publication, 24 March 2026
The failure that ACM measured is the one that costs money directly: a customer who cannot complete an order. That failure lives in the cart and checkout, not on the homepage.
Dutch law implements the European Accessibility Act, and conformance is assessed against the harmonised standard EN 301 549 v3.2.1, whose clause 9 adopts the WCAG 2.1 Level AA success criteria. That is the clause numbering an authority cites, and it is what this tool reports against.
Testing a site that sells into the Netherlands? Scan any URL against EN 301 549 v3.2.1 and get the clause-referenced report free. One page, no signup, about 20 seconds.
Run a free scan →National law: Implementatiewet toegankelijkheidsvoorschriften producten en diensten. Facts on this page were checked against the sources above on 2026-08-15. This is not legal advice.